Services
Small business operations & setup
One offer, shaped to your business. I look at how you get found, get paid and keep track today, then set up the pieces that are missing so you can get back to making and selling.
Get found
Customers can't buy from you if they can't find you, or if what they find looks out of date.
- Online shop listingsTitles, tags, descriptions and photos written for how people actually search.
- Social media planA weekly post calendar built around what your customers care about, ready to schedule.
- A simple websiteA clean page with what you sell and how to order, on your own address.
Get paid
Every extra step between "I want this" and "paid" loses customers.
- Payments and checkoutCard, app and online payments set up and tested end to end.
- Online ordering, pickup and deliveryMenus or catalogues, order times and pickup windows that match how you work.
- Business paperwork helpSupport filling in the forms to get started, such as an LLC filing. Not legal or tax advice; I'll point you to a professional for that.
Run smoothly
The work behind the sale shouldn't eat your evenings.
- Trackers that fill themselves inOrders, stock and sales in one sheet, updated automatically where your tools allow it.
- Small custom toolsFor the jobs you repeat every week, like turning product photos into ready-to-review listings.
- A customer question assistantAnswers common questions on your page from your own facts, and hands anything tricky to you.
Grow
Know what's working before you spend more time or money on it.
- A simple growth dashboardThe few numbers that matter for your business, in one place, updated daily.
- One change at a timeSmall experiments with a clear before and after, so you keep what brings customers.
- Local reachCommunity groups, markets and partnerships for businesses that sell close to home.
Pricing
Quoted per project, after a free call
Every business needs a different mix, so I quote after the ops check. You'll get a fixed price and a finish date before anything starts.
Quick setups
One focused fix, such as listings, payments or an ordering page. Usually done within a week.
Full setup
Several pieces set up together, with a tracker so you can see them working.
Monthly upkeep
Ongoing posts, updates and a short monthly review of what's working.
Start with a free ops check
Email me a line about your business and what's getting in the way. I reply the same day with a time for a 20-minute call.